I am always astonished when shoppers explicitly unveil the names of clients, fees they established, shop necessities and other information. I hear anonymity shoppers say these things at shopper meet-ups, and I read unfortunate comments in public forums and blogs. What part of "private" don't these shoppers recognize?
Almost every anonymity shopping company includes a discretion clause in the Independent Contractor Agreement (ICA) completed during the application process. Banned activities characteristically include:
- Sharing information about the operations of the secret shopping company and its clients.
- Discussing recompense and other details of shop coursework with a third party.
- Directly contacting a client, without the specific authorization of the anonymity shopping company.
- Sharing blank or completed report forms, guiding principle and other shop materials with anyone else.
That means you can not talk about:
- How much a shop assignment pays.
- Which secrecy shopping company shops a particular client.
- Specific shop requirements (e.g., service standards, purchase requirements, etc.)
- Which companies (e.g. stores, restaurants, banks and others) are mystery shopping clients.
